Shipping policy
At Fabfash, we strive to deliver your orders quickly, safely, and efficiently. Please read our shipping policy before placing your order.
1. Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, sales, or promotional events, order processing may take slightly longer.
2. Delivery Time
Estimated delivery times within Pakistan are:
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 3–6 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and any ongoing shipping promotions.
- Any applicable shipping charges will be clearly displayed before you complete your order.
4. Order Tracking
Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where available). You can use this tracking number to monitor the status of your shipment.
5. Delivery Attempts
Our courier partner will make delivery attempts according to their standard policy. If the order cannot be delivered due to an incorrect address, unavailable recipient, or refusal to accept the parcel, the shipment may be returned to the Fabfash warehouse.
6. Delivery Address
Customers are responsible for providing complete and accurate shipping information. Fabfash is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
7. Cash on Delivery (COD)
Cash on Delivery (COD) is available in most locations across Pakistan, subject to courier service availability. Please ensure the exact payable amount is available at the time of delivery.
8. Damaged Package
If your package appears damaged or tampered with upon delivery, please inform the courier immediately and contact Fabfash Customer Support within 48 hours, along with clear photos of the package and product.
9. Shipping Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. Fabfash is not liable for delays caused by courier services, natural disasters, public holidays, strikes, or other unforeseen events.
10. Need Assistance?
If you have any questions regarding your shipment or delivery, please contact the Fabfash Customer Support team. We will be happy to assist you.
Thank you for choosing Fabfash. We appreciate your trust and look forward to delivering quality fashion to your doorstep.